Tenant Portal


Improve Services Rendered to your Tenants While Reducing Administrative Costs!

The CONNECT tenant portal allows you to improve the services you offer to your tenants.

Through this portal, your tenants can submit their service requests directly. These requests can be routed from a smartphone, a tablet as well as from a computer. The tenants are then able to monitor the status of their requests. How does it work?

As soon as a service request is received on the CONNECT tenant portal, a manager can prioritize work orders, send them to a specific person from their maintenance team and monitor their progress in real time.

As for the maintenance team, the person designated by the team receives the work order that is assigned to them, either on their smartphone or tablet, advising them of the work to be done. Once the work is completed the person in charge documents the work order, closes it, and a follow-up is then transmitted, always in real time, to the manager and your tenant.

The CONNECT tenant portal allows you to:

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Benefits